Kanda aims to pay you within 2 working days of the job being completed. Here's how it works:

1. Before a job starts your customer will pay a deposit of between 10-50% of the job value and sign a credit agreement for the balance.
2. Kanda will pay you the entire amount minus any fees within 2 working days of the job being completed and the satisfaction note getting signed.
3. To send a satisfaction note - a legal document your customer electronically signs to confirm they have received the goods/service - go to your dashboard and mark the job as complete.
4. Your customer has 3 days to sign the satisfaction note, but 90% of them sign it within the first 24 hours.
5. We'll then review the document and their survey answers before approving it.
6. Kanda then makes payment to you the next Wednesday or Friday. So, if your sat note is signed on Tuesday; you'll get paid Wednesday. If it's signed on Wednesday, you'll get paid on Friday.
7. If for any reason the customer isn't satisfied; they have 3 working days to provide evidence and we'll then send this back to you - to try and resolve the issue.
8. If after 3 working days the customer doesn't respond; we'll ask the lender to approve the loan and send the money to Kanda; so we can pay you. This process takes 3-5 working days.